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Not receiving text messages on Versa 2

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‎02-05-2020 07:20

‎02-05-2020 07:20

I have the Galaxy S10+ and when I first got my Versa 2, everything worked fine. But now, not so much. I get phone call and email notifications with no problem.  But no matter what I try, I cannot  receive text messages.  I even called customer support,  took me through a step by step process to fix this issue, which worked for all of 5 minutes,  if that. And I'm still not receiving text messages.  At this point, I'm tired of trying to figure out what the issue is.  Is it my phone??? Is it Fitbit's compatibility with my phone??? Or is just the Versa 2 itself??? I wish someone out there could shed some light on this problem,  so that I can get it fixed. 

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‎02-05-2020 10:05

‎02-05-2020 10:05

Please review this board. Your not the first one. 

Fitbit is working on a solution. 

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