Translation mistake in Dutch version of Android app

[Taŭgeco]

There is a translation mistake in the Dutch (Nederlandse) version of the Fitbit Android app.
The sleep score description for the “Fair” level (60-79) is translated as “Matig”.
This is a too negative translation.
Matig would something like “Mediocre” in English.
A better translation is “Redelijk”.
By the way, it is already translated correctly on the Dutch language version of the Fitbit Help page about the sleep scores “Wat is de slaapscore in de Fitbit-app?” ( https://help.fitbit.com/articles/nl_NL/Help_article/2439/?q=Sleep+score&l=nl_NL ).
On this page the levels are correctly translated as:

Excellent -> Uitstekend
Good -> Goed
Fair -> Redelijk
Poor -> Slecht

So can this please be corrected in the App?

[RicardoFitbit]

Hello @Taŭgeco, welcome to the Community Forums!  

Thanks for bringing this to my attention. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that the Dutch translated version is correct. I'll share your post with the appropriate department to look on this and resolve the translation mistake as prompt as possible.

Let me know if you have any additional questions.

[Taŭgeco]

Hello RicardoFitbit,

Thank you for your prompt response.
I am happy that this is being looked into, because it is rather demotivating to see my sleeping score being called “Matig” so often.

[RicardoFitbit · Accepted solution]

Hi again @Taŭgeco, thanks for your reply. My apologies for the delayed response.

Thanks for taking the time to bring this to our attention, this translation error was flagged so to appropriate team can look into this and resolve it promptly. Please do not hesitate to contact me back if you require further assistance or if you have any additional questions for me to answer, I'll be around.

Thanks for being part of the Fitbit family! 

[Taŭgeco]

Hello RicardoFitbit,

This problem in the Dutch language version of the Fitbit Android is now solved, so thanks 🙂

Since a short while I am now sleeping "Redelijk" instead of "Matig", so this is much better.

Cheers,

[RicardoFitbit]

Thanks for the update @Taŭgeco.

I'm happy to know that the issue was resolved after escalating your suggestion to a specialized team. I'll be here if you need anything else or if you have any other translate suggestion of the Fitbit app in dutch language. 

Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!   

It was a pleasure to help you!