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Moto E4 plus not working with notifications

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‎02-28-2019 11:25 - last edited on ‎03-01-2019 08:06 by Fitbit Moderator

‎02-28-2019 11:25 - last edited on ‎03-01-2019 08:06 by Fitbit Moderator

Moto E4 plus not getting text or call notifications fitbit Alta HR 

 

 

Moderator edit: Clarified subject

 

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‎03-01-2019 08:05

‎03-01-2019 08:05

Welcome to the Forums @anjanakumari17.

 

Thanks for bringing this to our attention.

 

This could be happening because the Moto E4 Plus is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.

 

As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps for the notifications.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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