Motorola Moto Z Droid

[SallyGerb]

I just bought a new phone this week and didn't even think to make sure it was compatible with Alta.  It is a Motorola Moto Z Droid and I think it just became available this week via Verizon.  I am wondering how long it takes for Fitbit to make a new phone compatible.  Thanks.

[SunsetRunner]

Hi Sally

Feel free to add your suggestions to the 'Feature Requests' Sub Forum, where users can vote, add comments,.. if there's a certain interest then there's a chance the developers pick it up and it'll be developed.

Important to prevent duplicates Search if the idea already has been suggested and add your vote / comment!

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It's possible when desired to contact the Fitbit Support Team: India | United Kingdom | United States

[SallyGerb]

Thank you!!

[Username128]

No, just found out that Fitbit does not support the new Motorola phones!  Unbelievable, unacceptable. But I am now stuck with a $200 device that is not supported. Customer service was no help. 

[SallyGerb]

On another thread someone posted this:

I just set everything up on my Fitbit App and then went into my phone and
turned all the permissions on. Make sure to Enable Notification Widget on
your FitBit App. Then at the top right click on the 3 little dots and click
Send a Text Notification.

I did the same and now get calendar, text and phone notifications on my alta.  BUT not because Fitbit supports the moto z but because this guy found a work around.  Hope this helps.