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Move account to Google

‎04-19-2026 07:44

‎04-19-2026 07:44

I am getting emails to move Fitbit to Google.  I did that ages ago.  Why am I getting this email and being told my account will be deleted May 19th if not moved?  The option to move account is not in my settings...so what's the deal?? 🤔

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‎04-19-2026 09:06

‎04-19-2026 09:06

Hi @mmr923 and welcome back to the forums. 

Thank you for your post regarding the migration of your account to Google.

Please Contact Support since they have the proper tools in order to confirm this situation. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎04-19-2026 12:12

In response to MarioSFitbit

‎04-19-2026 12:12

@MarioSFitbit   This isn't an isolated incident.  I know of other users who received this same email.  Please look into this.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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