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My Charge wont sync

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‎06-03-2018 19:50

‎06-03-2018 19:50

I have done everything the online troubleshooting stuff says to do. I have a Motorola z play with the android app and I only noticed this evening that my fitbit has not done a sync since before bed of May 29th... I have not even had the charge for three months yet! I will be asking to company for a refund if this problem is not fixed as it is not fair for this gift to have been over $200 and to only last not even three months! Please help me fix this issue 😞

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‎06-04-2018 11:26

‎06-04-2018 11:26

Hi there @Tashad, welcome aboard to the Fitbit Community.

 

I was reading your tracker has not synced since May 29th. If the issue persists, please give it a try to this suggestions: Why won't my Fitbit device sync? I'm sure this will give you some extra help.

 

See you later and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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