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My Fitbit app no longer shows my sleep score

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‎09-28-2021 07:46 - last edited on ‎09-28-2021 13:19 by Fitbit Moderator

‎09-28-2021 07:46 - last edited on ‎09-28-2021 13:19 by Fitbit Moderator

I have just noticed  that my phone no longer has this. I check the app on the phone and it's not there. Why is this? It has nothing to do how I am sleeping. This helps me gage my sleep since I work overnights. Can someone please explain this to me? This is one of the reasons I got this. 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎09-28-2021 13:22

‎09-28-2021 13:22

Hi there, @Tisa523. Welcome to the Community Forums. Thanks for the details provided in your post. I understand how important is to you to receive your sleep score data. 

 

You must see sleep stages to see a sleep score. For more information, see What should I know about Fitbit sleep stages?

 

If you see sleep stages but don’t see a sleep score:

 

  • Note that it may take a few minutes for your sleep score to appear.
  • Update the Fitbit app to the latest version. For instructions, see How do I use the Fitbit app?

 

For more information, see What's sleep score in the Fitbit app? 

 

Hope this helps. 

Maria | Community Moderator, Fitbit


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‎10-05-2021 07:35 - edited ‎04-06-2023 08:04

In response to MarreFitbit

‎10-05-2021 07:35 - edited ‎04-06-2023 08:04

Hi, have you tried uninstalling and reinstalling the app.

 

SHAREit 

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