12-19-2021
11:30
- last edited on
12-19-2021
17:46
by
EdsonFitbit
12-19-2021
11:30
- last edited on
12-19-2021
17:46
by
EdsonFitbit
My fitbit won't update the date and time. After charging it overnight the date was off by 2 weeks and the time was 4 hours ahead and PM instead of AM.
Moderator edit: updated subject for clarity
12-19-2021 17:45
12-19-2021 17:45
Welcome to the Fitbit Community, @KAS0218.
I'm sorry to hear about the difficulties you experienced with your Fitbit device. Thank you for the information provided.
For instructions on how to change the time on your Fitbit device, please visit this article.
If you continue having the same problem, please set up your Watch as a replacement device:
Hope this helps.
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12-22-2021 13:03
12-22-2021 13:03
My Versa 2 was charged while I was in shower, when I got out the time was 40 minutes off and some of the icons were missing from the desktop.
12-22-2021 16:45
12-22-2021 16:45
Welcome to the Fitbit Community, @SunsetRunner.
Thank you for the information provided.
If this is the first time you experience this situation, I would recommend restarting your Fitbit Versa 2 and then please follow the instructions shared above.
Continue monitoring your Watch and if you ever experience this situation once again please let us know.
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
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