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My Fitbit won't update the date and time

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My fitbit won't update the date and time. After charging it overnight the date was off by 2 weeks and the time was 4 hours ahead and PM instead of AM. 

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community, @KAS0218.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit device. Thank you for the information provided.

 

For instructions on how to change the time on your Fitbit device, please visit this article.

 

If you continue having the same problem, please set up your Watch as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1639964685881.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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My Versa 2 was charged while I was in shower, when I got out the time was 40 minutes off and some of the icons were missing from the desktop.

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Welcome to the Fitbit Community, @SunsetRunner.

 

Thank you for the information provided.

 

If this is the first time you experience this situation, I would recommend restarting your Fitbit Versa 2 and then please follow the instructions shared above.

 

Continue monitoring your Watch and if you ever experience this situation once again please let us know.

 

Have a nice day.

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