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My Versa 2 is not syncing with my new phone

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‎06-04-2022 01:51 - last edited on ‎06-06-2022 16:22 by Fitbit Moderator

‎06-04-2022 01:51 - last edited on ‎06-06-2022 16:22 by Fitbit Moderator

Hello, so just bought the Samsung galaxy A73,  thought being a newer phone it would be compatible with Fitbit Versa 2 but now I don't see it on the list. Will this be added? 

 

Moderator edit: updated subject for clarity

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‎06-06-2022 16:21

‎06-06-2022 16:21

Welcome to the Fitbit Community, @Yelyah80.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Versa 2.

 

Your Watch should sync fine with your Samsung Galaxy A73 as stated in this article. Our team has recently released a new version of the Fitbit app (3.60 for iOS and 3.59.1 for Android devices). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

 

If you continue having syncing issues, please follow these troubleshooting steps.

 

Hope this helps.

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