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My data won't show up on my Fitbit app

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‎01-18-2023 09:06 - last edited on ‎01-26-2023 04:15 by Fitbit Moderator

‎01-18-2023 09:06 - last edited on ‎01-26-2023 04:15 by Fitbit Moderator

Step counts and exercise activities show up on my watch but not on my Samsung phone. Have gone to settings and worked through that but steps/exercise still don't show. Sleep, health matrix, BPM, 250 steps per hour, weight loss and water log all show but not steps or exercise activity. Please help! Thanks!

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-25-2023 05:25

‎01-25-2023 05:25

Hello @Redhead54 how long ago, according to the fitbit app, was the last sync? 

Best Answer

‎01-25-2023 07:22

In response to Rich_Laue

‎01-25-2023 07:22

About a week ago. I noticed that my Fitbit app has disappeared off my
computer and wonder if I need to reload it or if that makes any
difference. And thank you for replying!
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*Beverly Schmitz Glass, PhD 2203 Center Street Garden City, KS 67846
620.290.3436*



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