help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My experience with warranty coverage

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-08-2020 06:36 - last edited on ‎06-08-2020 18:11 by Fitbit Moderator

‎06-08-2020 06:36 - last edited on ‎06-08-2020 18:11 by Fitbit Moderator

5 devices in 5 years.  They last just long enough past the warranty. I'm done with you. On to Huawei smart watch for a quarter of the price.

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎06-08-2020 18:10

‎06-08-2020 18:10

Hi @OrliWeisserPike, welcome to the Community Forums.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

I'll be around if you need anything else.

Best Answer