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New Charge 3 Firmware

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‎10-15-2018 03:10 - last edited on ‎10-15-2018 07:56 by Fitbit Moderator

‎10-15-2018 03:10 - last edited on ‎10-15-2018 07:56 by Fitbit Moderator

As of October the 4th for Android  and for iOS it was October 2nd there was a new release of FIRMWARE released to update the Fitbit app, the easiest way to do this is to go to your app store and manually update your Fitbit app and then sync your Fitbit afterwards. Please read this article. 

https://help.fitbit.com/articles/en_US/Help_article/2025/?l=en_US&c=Topics%3AAndroid&fs=Search&pn=1

 

 

 

Moderator edit: Clarified subject

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4 REPLIES 4

‎10-15-2018 07:57

‎10-15-2018 07:57

Hello @rox81282.

 

Thanks for taking the time to share this with everyone! 

 

I'm sure that other users will definitely find it helpful. Please note that any and all updates on the Charge 3 will be posted on that particular board and not on the Android board.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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‎11-12-2018 19:39

In response to LanuzaFitbit

‎11-12-2018 19:39

This still does not explain why all Charge 3's quit working properly and if it will be fixed......

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‎11-12-2018 20:42 - edited ‎11-12-2018 20:43

In response to ASM64

‎11-12-2018 20:42 - edited ‎11-12-2018 20:43

@ASM64

Can you please let me know why you say "ALL"? My son's C3 is working perfectly (he is used to always complain if there is a little issue and I was never told anything).

If you can be more specific about the issue I can ask him directly. Thanks

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‎11-13-2018 04:11

In response to Giampi71

‎11-13-2018 04:11

Other posts related to this topic said that even Fitbit support was saying the firmware update would affect brand new ones. There were then other post saying they just got theirs out the book and worked for for just a couple minutes last week

Get Outlook for Android
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