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New Fitbit update

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‎05-23-2017 06:35

‎05-23-2017 06:35

My fitbit updated last night now my app fails to open.  I have had this charge 2 since Christmas and am using the same phone an LG4.  I've never had any problems up to this point.  

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‎05-23-2017 08:57

‎05-23-2017 08:57

@jamiew555, I am a little confused  by your post - you indicate that the firmware on your Fitbit tracker updated, but now your app won't open.  Those are two totally unrelated things.  Do you mean that your Fitbit app updated, and not your tracker?  If so, did you shut down your phone and restart it after the app updated?

 

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‎05-23-2017 14:24

In response to USAF-Larry

‎05-23-2017 14:24

Take a look at this solution https://community.fitbit.com/t5/Android-App/Fitbit-app-crash-at-login-screen/m-p/1982812/highlight/t...

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