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New Phone

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‎05-16-2020 17:43

‎05-16-2020 17:43

My fitbit says it is synced to my new phone but I am not receiving any notifications onto my device from my new phone. How do I get it synced and pushing notifications from my new phone to my fitbit device after changing phones. 

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5 REPLIES 5

‎05-16-2020 18:00

‎05-16-2020 18:00

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎05-16-2020 20:13

In response to Odyssey13

‎05-16-2020 20:13

I have a Samsung Galaxy A10. It says that it is compatible. 

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‎05-16-2020 20:50

In response to jtribbett101

‎05-16-2020 20:50

They had the latest app released in the past few days. Did you get it?

Stepping in the U.S.A. since September 2013. Android 14

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‎05-16-2020 21:14

In response to Odyssey13

‎05-16-2020 21:14

I assume I did as I just got the new phone today and downloaded the app on it today. 

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‎05-17-2020 13:09

In response to jtribbett101

‎05-17-2020 13:09

Try the android doc and notification help @jtribbett101 

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