Newest update

[k3t2m2]

Since the 5/22/19 update my Alta will not connect to my, much less sync. It the same phone it's been working with just fine for a year. I've done all of the troubleshooting.

[Rich_Laue]

Is this an update to the Alta or the Fitbit App? 

Have you restarted the Alta and phone? 

Removed the Slots from the phones Bluetooth list? 

Clear the phones cache, then restart phone.? 

Checked the help docs? 

Why won't my Fitbit device sync?

Try these troubleshooting steps if your device is not syncing.

[k3t2m2]

I have done all of these, more than once.

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