03-01-2025
05:04
- last edited on
03-05-2025
06:37
by
LizzyFitbit
03-01-2025
05:04
- last edited on
03-05-2025
06:37
by
LizzyFitbit
All of the other tiles continue to show data in the app. The app is updated. I cleared the app's cache. I've restarted the watch. I've restarted my phone. I've been wearing the device continuously for years now. Any suggestions? Anyone else having this problem?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-03-2025 12:28
03-03-2025 12:28
Thank you for letting people know, nice of you to take the time. 😀
03-03-2025 12:40
03-03-2025 12:40
Mine also stopped on February 27th. I also have a charge 6.
03-03-2025 13:13
03-03-2025 13:13
Same here! Mine is a Fitbit Inspire 3.
03-04-2025 00:43
03-04-2025 00:43
This is happening to me as well.
No score for the past few days. Like everyone I've restarted the watch and the phone.
Very frustrating!
03-04-2025 01:40
03-04-2025 01:40
Bei mir ist es seit 3 Tagen genauso. Trotz Neustart und neuer Installation der App.
03-04-2025 01:42 - edited 03-04-2025 02:45
03-04-2025 01:42 - edited 03-04-2025 02:45
Everyone needs to keep reporting the bug.
03-04-2025 02:44
03-04-2025 02:44
Mine too, stopped on 27/02/2025
03-04-2025 04:35
03-04-2025 04:35
No stress score since 2/26 on Charge 5 also. I read some of the comments in this thread that user support is lacking. I experienced same with a prior issue months ago with no resolution from Google Support. Their help is non existent. They simply instruct you to,perform numerous steps over and over even though it doesn’t resolve the issue. Maybe it’s time to change to a different brand of tracker? Garmin perhaps? Has anyone had a positive experience with a different brand?
03-04-2025 04:49
03-04-2025 04:49
Hi, same thing with my charge 6. Been gone since before last weekend. I've been using a watch for 3 years now about only take it off to charge it and shower.
03-04-2025
05:09
- last edited on
03-13-2025
15:58
by
AndreaFitbit
03-04-2025
05:09
- last edited on
03-13-2025
15:58
by
AndreaFitbit
Thanks for the detailed update. I hope they fix it soon…
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I did…. They need to work on this asap.
03-04-2025 05:11
03-04-2025 05:11
New Inspire 3 has been greet until about 5 days ago. Stress Mgt score not showing. I thought it might be changed due to needing a “Premium Membership.” Hopefully not.
03-04-2025 05:22
03-04-2025 05:22
Thank you! I’ve sent the feedback.
03-04-2025 05:51
03-04-2025 05:51
03-04-2025 06:07
03-04-2025 06:07
Yes! My inspire 3 hasn't shown mine since the 28th of February.
03-04-2025 13:07
03-04-2025 13:07
This is NOT Answered. Only complaints here.....
03-04-2025 14:57
03-04-2025 14:57
Same issue, no stress score on charge 6 for a few days.
03-05-2025 00:21
03-05-2025 00:21
03-05-2025 00:59
03-05-2025 00:59
Same here with charge 5
03-05-2025 02:07
03-05-2025 02:07
I contacted Fitbit support on x and they’ve told me I have to migrate to Google before they can verify my account!!!!
I don’t see how that will assist them in admitting there’s a problem on the app 🤷🏻:female_sign:
03-05-2025 06:13
03-05-2025 06:13
I’ve got same
brand new sense 2 bought for stews and sleep score no stress score get sleep but quite disappointed this has happened not good enough