No notifications being sent

[Cszz]

I am furious that I have bought a product that there are so many issues with, I contacted customer support went throgh troubleshooting and fitbit still not receiving  all notifications even from fitbit,!!! Its tracking nothing, customer support which was of no help  other than their aware of issue, developers are working on it, so no idea when or if issue will be resolved.I've spent so much ify time trying on forums, notifications come in sporadically, I wear handset thinking it's working then all on screen is all up to date, nothing new here, I'm totally at a loss now especially when support is non existant, where do I go now!! 

[Narik213 · Accepted solution]

If you have android, go to you fitbit app settings and change the battery saver permission/mode to "no restrictions"

[Cszz]

Hi where is fitbit app settings,

[Cszz]

Hi can you help me, where is fitbit app settings 

[Cszz]

Don't know why I need yo to this now as all notifications were working previously  as before  don't know where to find these settings 

[Narik213]

If you have an Android, go into Settings > Apps > Manage Apps > Fitbit > Battery Saver > No Restrictions (normally on recommended battery saver). This got rid of my "Notification Service Not Running. A phone restart is required..." and I'm now able to receive message notifications too. Before this, I could only get phone calls and use other features on the app but this has helped greatly!  

[Cszz]

Hi I don't have that option in huawei Pro 20, handset showing only nothing
new here, all up to date, fitbit support saying known issue, can't believe
such a faulty product, can't be bothered with this constantly been o
forums, should just be getting new handset, why it suddenly exoeriencing
issues when working before