No notifications on S20

[Mb978]

I have a Samsung Galaxy S20. I have had it for 2 years. I had a Fitbit versa 2 before and was able to get notifications. One day it quit working. I worked with support and they said my watch must just be old. I was planning on replacing it so I replaced it with a sense.

Same exact issues. Calls come through but not texts. I have called support multiple times. They cannot figure it out. I'm ready to return my Fitbit. 

We synced the watch to my husband's S20 and it's the same issue. 

I have googled and tried so many things. 

[JohnnyRow]

Notifications don't stop just because watch is old.

See How do I get notifications from my phone on my Fitbit device? 

[Mb978]

Well I can only go with what they told me on the phone 🤷‍:female_sign:

[MandiMo]

I've had my sensation gorgeous a while now and have the S20Note. It used to work until the latest update. Now I no longer receive texts. I get calls, but it continues to vibrate for a bit even after I've answered the call. It's been very frustrating.  I've tried a o many things and it isn't working. It has to be a bug in their latest update. Soooo frustrating!!

[Mb978]

That's exactly what's happening with mine!