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No notifications on S20

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‎08-13-2022 10:49

‎08-13-2022 10:49

I have a Samsung Galaxy S20. I have had it for 2 years. I had a Fitbit versa 2 before and was able to get notifications. One day it quit working. I worked with support and they said my watch must just be old. I was planning on replacing it so I replaced it with a sense.

 

Same exact issues. Calls come through but not texts. I have called support multiple times. They cannot figure it out. I'm ready to return my Fitbit. 

 

We synced the watch to my husband's S20 and it's the same issue. 

 

I have googled and tried so many things. 

 

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4 REPLIES 4

‎08-13-2022 11:00 - edited ‎08-13-2022 11:03

‎08-13-2022 11:00 - edited ‎08-13-2022 11:03

Notifications don't stop just because watch is old.

See How do I get notifications from my phone on my Fitbit device? 

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-13-2022 12:43

In response to JohnnyRow

‎08-13-2022 12:43

Well I can only go with what they told me on the phone 🤷‍:female_sign:

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‎08-13-2022 14:04

‎08-13-2022 14:04

I've had my sensation gorgeous a while now and have the S20Note. It used to work until the latest update. Now I no longer receive texts. I get calls, but it continues to vibrate for a bit even after I've answered the call. It's been very frustrating.  I've tried a o many things and it isn't working. It has to be a bug in their latest update. Soooo frustrating!!

 

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‎08-13-2022 14:16

In response to MandiMo

‎08-13-2022 14:16

That's exactly what's happening with mine!

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