12-27-2016
20:33
- last edited on
01-04-2017
17:24
by
ErickFitbit
12-27-2016
20:33
- last edited on
01-04-2017
17:24
by
ErickFitbit
Hi, I got the fit bit charge in present the 24/12
And the sleep log worked 1 day then its wrong sleep and tonight nothing is logged..
Moderator edit: edited title for clarity
01-05-2017 04:53
01-05-2017 04:53
Hello @jennyosterberg, I liked to see you have joined to our Fitbit Community. I would like to know more details about the issue you are experiencing with your sleep logs. In which way are you seeing the sleep is incorrect? Does it shows different sleep time or your wake time is incorrect?
In the meantime if one of your logs is missing make, sure your tracker has successfully synced with your Fitbit account. If your tracker has synced correctly and the issue still persist, I recommend to restart your tracker and for what I can see on your community profile you have a Charge 2, so the following post might give you the necessary help.
You can always made corrections to your sleep also or even add manually sleep entries, directly on your Fitbit app under the sleep tile and selecting the "+" icon to add sleep, or if you need to edit one, select the log you want to made corrections and press the pencil in the right upper corner of the screen.
Additionally if you want to learn more about sleep and how it works this feature, check the following post: Sleep log accuracy?
Hope this helps. I'll be around if you have additional questions.
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