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Syncing issues with Galaxy S7

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‎01-04-2017 05:12 - last edited on ‎01-05-2017 06:39 by Moderator Alum

‎01-04-2017 05:12 - last edited on ‎01-05-2017 06:39 by Moderator Alum

Previous thread was marked as solved.  It is definitely NOT solved!!!!

 

Seriously FitBit. Stop wasting time with Pebble and FIX your sync problems! I'm sick of having to restart my Samsung Galaxy S7 just to sync. Before you suggest it; yes, I have tried every one of the suggested solutions. All of no help at all. Seriously, just fix it!

 

I have an S7 edge with a a Charge 2 and a Flex 2.  My wife has an S7 with the Flex 2.  Both of us experiencing the same problems since day 1.  I know a lot of other users are also suffering the same product flaw.  

 

 

Moderator Edit: Edited Subject For Clarity

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‎01-05-2017 06:36

‎01-05-2017 06:36

Hello @Webbr23, good to see you around and thank you for your feedback regarding this issue. I have removed the solution from the other thread to avoid confusion with our users.

 

In this case, I can recommend the following post: Having trouble syncing? (here's how to fix this). Although you mentioned about trying everything, so my recommendation is to approach to our Customer support Team for additional help. Here in our community we can help with with basic troubleshooting and report your feedback, but our support team has more tools to investigate the root of the issue.

 

Thank you for all your patience!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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