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‎09-08-2019 11:13

‎09-08-2019 11:13

I updated yesterday as told and now it says everyone including myself as no visible posts. I have logged out and in, turned location on and off but still nothing

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Accepted Solutions

‎09-09-2019 13:23

‎09-09-2019 13:23

Hello @SunsetRunner, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to my attention and troubleshooting this prior to posting. To better assist you, can you please let me know which Android mobile device you're currently using? You can refer to this post to do so. Also, can you please share a screenshot of the error message you receive for a better understanding of your concern? In the meantime I receive your answers, please try the following steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your credentials.
  7. Let me know if the issue persist.

 

Keep me posted and let me know if you have any additional questions.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎09-09-2019 13:23

‎09-09-2019 13:23

Hello @SunsetRunner, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to my attention and troubleshooting this prior to posting. To better assist you, can you please let me know which Android mobile device you're currently using? You can refer to this post to do so. Also, can you please share a screenshot of the error message you receive for a better understanding of your concern? In the meantime I receive your answers, please try the following steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your credentials.
  7. Let me know if the issue persist.

 

Keep me posted and let me know if you have any additional questions.

Best Answer
0 Votes