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Not Receiving Notifications for Google Voice in Fitbit Versa

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‎05-21-2018 16:36 - last edited on ‎05-28-2018 05:22 by Moderator Alum

‎05-21-2018 16:36 - last edited on ‎05-28-2018 05:22 by Moderator Alum

Since the most recent update Google Voice seems to not be relaying the notifications to my Versa. I have done a factory reset on my watch and all other notifications seem to be working. It worked great before the update.

 

 

Moderator Edit: Updated Subject For Clarity.

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2 REPLIES 2

‎05-28-2018 05:21

‎05-28-2018 05:21

Hello @GrantH, good to see you again in the Fitbit Community! I'm sorry for answering your concern until now. I'm wondering how it goes? Is the issue persisting with Google Voice? What update caused this issue, was with your Fitbit app or with your Versa?

 

I appreciate you have let me know the steps you have tried on your own. I had a similar issue, were some settings including notifications, went back to the default configuration. So make sure to review that all your apps notifications are selected and your primary notifications has the correct app selection in the Fitbit app.

 

If the issue continue tried to reset your Fitbit app: log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

 

If is not working, try to enable your notifications from scratch, the following post will give you general troubleshooting steps and how to remove your notifications feature and how to enable it again: My tracker isn't receiving notifications (Android Fitbit app).

 

Hope this helps and keep participating in our Community if you have other questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎05-30-2018 07:22

In response to RobertoME

‎05-30-2018 07:22

The issue has persisted since my Fitbit was updated to the newest firmware. It is still not notifying me of Google Voice messages to this day. 

Have tried these steps 3 times: 

"If the issue continue tried to reset your Fitbit app: log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again."

 

Have tried this twice: 
"If is not working, try to enable your notifications from scratch, the following post will give you general troubleshooting steps and how to remove your notifications feature and how to enable it again: My tracker isn't receiving notifications (Android Fitbit app). "

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