04-22-2020 12:15
04-22-2020 12:15
I just upgraded to the OnePlus 7 from the OnePlus 6. I can't get my versa 2 to connect at all. It looks like from the community that it is not compatible. I tried the 3 things that were suggested but no luck. This is ridiculous that they are not compatible. I now have a useless versa 2 which is only about 4 months old. Seriously please fix this.
04-22-2020 12:28
04-22-2020 12:28
Hi @Lbarring your post was moved from the Blaze forum area to the Android area for more relevant responses.
Here is something one of the moderators posted, that may be helpful.
"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device.
We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.
If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "