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Not getting call & text alerts on Alta

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‎05-02-2016 05:22

‎05-02-2016 05:22

Hi! Just upgraded from the Flex to the Alta & I'm not getting the call & text notifications. The setup says you can turn it on in the fitbit app, but I don't see it anywhere. I have made sure that the app has all the necessary permissions from my phone (Samsung Galaxy S5), but still not getting anything. Any suggetions? This feature is one of the main reasons I upgraded.
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‎05-02-2016 10:51

‎05-02-2016 10:51

@MissyC6 Welcome to the Community!

 

Weird that you don't see the settings for notifications! Have you tried the suggestions and workflow for setup outlined here yet? If not, let me know how that goes, as that should get you set up and receiving those notifications.

Erick | Community Moderator

It's all about the food! What's Cooking?

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‎05-02-2016 11:23

In response to ErickFitbit

‎05-02-2016 11:23

Thanks! I found it & it is working now.
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‎05-02-2016 11:43

In response to MissyC6

‎05-02-2016 11:43

@MissyC6 Yay! Thanks for sharing your update, glad to hear it's working for you. Robot Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

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