Not getting notifications on Pixel 3XL

[Iggys5]

I have tried everything to get texts and such on my Fitbit. Yes, it's compatible. Any suggestions I haven't tried?🤔

Moderator edit: updated subject for clarity

[Odyssey13]

Hi @Iggys5 

Which platform? Android, iOS or Windows? The more we know, the better to point you in the right direction. I have Android and had to make sure I gave permission in my Fitbit app and to my phone.

[Iggys5]

Android. It's a Pixel 3 xl

[Odyssey13]

Thanks. I'll move this over to the Android section of the forum, so you can get more relevant replies.

Check your permissions on the phone (not just the Fitbit app) to be sure you're allowing the functions you wish.

[Iggys5]

Ok. Yes, I just checked permissions. They're all on

Thanks

[Odyssey13]

Send a text to yourself. It's how I test mine out.

[Iggys5]

Lol..I tried that

[Rich_Laue]

From your trackers notification settings page, tap the 3 dots in the top right - send test. 

Did you get a test? 

[Iggys5]

You mean on the app?

[AlvaroFitbit]

@Iggys5, it's great to see that you've visited the Fitbit Community!

Let me help you with notifications not working on your phone and thank you for troubleshooting this issue. I suggest you refresh the link between your phone and your Fitbit device by doing the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find additional suggestions here.

Let me know how it goes.

[Iggys5]

Hi. I've done all that. I don't get it? What am I missing? Fitbit notifies me with incoming calls but no texts, emails and such.