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Not getting the 4 numbers to continue set up

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‎10-05-2018 07:43

‎10-05-2018 07:43

When trying to set up my Charge HR I get as far as the numbers but they do not show up on the device. It is fully charged so that is not the issue. Occasionally the time will show but that is only what I get.

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‎10-07-2018 06:51

‎10-07-2018 06:51

Thanks for joining the Forums @Cjps69!

 

Thanks for checking that it is fully charged before posting in here.

 

In this case I'd like to recommend that you try going through these steps to help your Fitbit to complete the set up. Be sure to try all of them in order.

 

In the meantime I'd like to ask you some questions:

  • What phone are you using for the setup?
  • What Android version are you running?
  • Do you get any error messages? If so, what do they say?

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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