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Not logging sleep and unable to see sleep tile

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Why doesn't my fit bit flex log my sleep anymore? I cant find the icon

 

 

Moderator Edit: Updated Subject For Clarity.

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Hi there @ssllfay, I was reading you are not able to see your sleep anymore as you cannot see the sleep icon neither. @SunsetRunner is right as is probably hidden in your main Dashboard.

 

There is other reason when your sleep tile is not visible and this is your tracker is not longer paired to your account.

 

Open the Account tab:User-added image

If you are able to see you tracker there, then your tracker is still pair to your account and this is not the reason you are not able to see your sleep. Now if your tracker is missing, try to set up your tracker one more time on your existing Fitbit account. The following post will provide you more help to do this for Android phones.

 

See you around and hope these suggestions get you back on track.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

View best answer in original post

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Hi

 

Any chance the tile is hidden?
 
 
For iOS & Android.
 
HOW DO I HIDE OR REARRANGE TILES ON MY DASHBOARD?
 
To show, hide, or rearrange tiles on your dashboard:
 
From the Fitbit app dashboard, tap or click Edit at the bottom of the dashboard.
To hide tiles, tap the x or -  icon in the top left corner of the tile you want to hide.
To show hidden tiles, tap or click the + icon in the top left corner of the tile you want to show.
To rearrange tiles, hold and drag the tile to a new location.
Tap or click Done.
Note: You must have iOS 9 or greater installed on your iPhone or iPad to edit your dashboard.
 
Hope it helps
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Hi there @ssllfay, I was reading you are not able to see your sleep anymore as you cannot see the sleep icon neither. @SunsetRunner is right as is probably hidden in your main Dashboard.

 

There is other reason when your sleep tile is not visible and this is your tracker is not longer paired to your account.

 

Open the Account tab:User-added image

If you are able to see you tracker there, then your tracker is still pair to your account and this is not the reason you are not able to see your sleep. Now if your tracker is missing, try to set up your tracker one more time on your existing Fitbit account. The following post will provide you more help to do this for Android phones.

 

See you around and hope these suggestions get you back on track.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Thanks for your advice, I fixed it yesterday afternoon the refresh and sleep icon are now visable. But now it is saying Im having 7hours 49 min sleep every night with 97 min awake time every night for the last week or so

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