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Not receiving Facebook and Messenger notifications

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‎02-21-2020 06:48 - last edited on ‎02-24-2020 14:45 by Fitbit Moderator

‎02-21-2020 06:48 - last edited on ‎02-24-2020 14:45 by Fitbit Moderator

I have as Samsung j3 phone but do not get notifications for messanger and facebook, I do get text messages gmail and whatsap on my fitbit versa lite.

I have gone onto the app and ticked to say I want these notifications and have sync device still not getting these notifications

 

Moderator edit: Subject for clarity 

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‎02-24-2020 14:45

‎02-24-2020 14:45

Hi @slassor, welcome to the Community Forums!

 

First, I'd like to apologize for the delay in responding your post. I appreciate the details that were shared in your post and your patience troubleshooting this matter before posting. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Let me know if you have any additional questions, I'll be around waiting for your reply.

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