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Not receiving notifications on Charge 3

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‎02-23-2020 01:23 - last edited on ‎02-24-2020 12:25 by Fitbit Moderator

‎02-23-2020 01:23 - last edited on ‎02-24-2020 12:25 by Fitbit Moderator

Notification messages not showing up on watch. I have checked the side button on watch itself ad it is set up to show. Originally was working 

 

Moderator edit: Subject for clarity 

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‎02-24-2020 12:24

‎02-24-2020 12:24

Hi @Pofnz, it's nice to see you again participating here in the Community Forums, welcome back!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which Android phone are currently using? When was the first time you experienced this? Are you not receiving any type of notifications? I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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