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Not receiving notifications on Ionic

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‎05-02-2020 20:38 - last edited on ‎05-04-2020 15:18 by Fitbit Moderator

‎05-02-2020 20:38 - last edited on ‎05-04-2020 15:18 by Fitbit Moderator

My ionic is not showing my notification when I get a call or a text. I dont even feel it go off at all. 

 

Moderator edit: Subject for clarity 

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‎05-04-2020 15:18 - last edited on ‎08-05-2025 10:12 by Fitbit Moderator

‎05-04-2020 15:18 - last edited on ‎08-05-2025 10:12 by Fitbit Moderator

Hi @Anewhouse1, welcome to the Community Forums! 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Keep me posted.

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