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Not receiving notifications on Versa 2 with Huawei P30

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‎05-22-2020 03:19 - last edited on ‎05-22-2020 17:33 by Fitbit Moderator

‎05-22-2020 03:19 - last edited on ‎05-22-2020 17:33 by Fitbit Moderator

This is the second time i could not receive notifications from versa 2. I am using huawei p30. It happened once last time in March 2020 and it was fixed. But it happen again now the same thing. I did all the troubleshootings and still not fixed. Please help fix it asap. 

 

Moderator Edit: Clarified subject

 

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‎05-22-2020 10:25

‎05-22-2020 10:25

Is it just text notifications? Does phone calls

I'm not sure what all was tried?

Phone restart?

Tracker restart?

Log out/in?

Turned the notification services off/on?

Stopped the app through the phones settings, not just swiped off screan?

Shutdown phone and tracker?

Checked that power management is disabled for Fitbit?

https://help.fitbit.com/?q=notification

https://help.fitbit.com/?q=android

Best Answer