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Not receiving notifications on Versa 2 with Moto Z

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‎10-26-2020 10:09 - last edited on ‎10-28-2020 18:31 by Fitbit Moderator

‎10-26-2020 10:09 - last edited on ‎10-28-2020 18:31 by Fitbit Moderator

Not receiving calls or text from phone? No idea what to do or how to fix it. Seems bluetooth is on. 

 

Any help be great..

 

Moderator Edit: Clarified subject

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‎10-28-2020 18:30 - last edited on ‎08-25-2025 06:31 by Fitbit Moderator

‎10-28-2020 18:30 - last edited on ‎08-25-2025 06:31 by Fitbit Moderator

Hi @Rebd80, welcome to the Community Forums!

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Looking forward to your reply.

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