01-17-2020
21:53
- last edited on
01-19-2020
18:46
by
RicardoFitbit
01-17-2020
21:53
- last edited on
01-19-2020
18:46
by
RicardoFitbit
My Samsung S10 loaded an update last week. Later on in the day my Versa 2 stopped receiving texts from the Samsung Messages app (v 11.0.00.209). I cleared the cache, restarted both devices and even reset my Versa 2. It's still not working. I switched over to Verizon Message+ and it's working but I don't care for that messaging app. Is there anything I can do to fix this?
Moderator edit: Subject for clarity
01-19-2020 18:45
01-19-2020 18:45
Hi @Suzzzee, welcome to the Community Forums!
Thanks for bringing this to my attention and the details that were shared in your post, your effort and patience troubleshooting this matter are appreciated. If you haven't already done so, I recommend you to try the steps that were shared on this post by another user and let me know if the issue persist. Such information was really helpful for other users that were experiencing the same.
Let me know if you have any additional questions.
01-21-2020 10:06 - edited 01-21-2020 10:12
01-21-2020 10:06 - edited 01-21-2020 10:12
No please read the next response.
01-21-2020 10:08
01-21-2020 10:08
No it didn't work. I tried several times before and tried again today. Also, I am trying to get notifications from Samsung Messages NOT Verizon Message+. So the other user's post did not help at all.
01-23-2020 12:55
01-23-2020 12:55
Third post about this ridiculous problem! Fitbit, you should be ashamed that you cannot come up with a fix for people! This has been happening forever. I know it can work cause it did- what are you prepared to do for Versa owners? Will there be a fix that actually works in the near future??