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Not receiving notifications on Versa 3 with Samsung S20

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‎10-25-2020 10:52 - last edited on ‎10-28-2020 18:24 by Fitbit Moderator

‎10-25-2020 10:52 - last edited on ‎10-28-2020 18:24 by Fitbit Moderator

I have a Versa 3.  The last 2 weeks, notifications have not been showing up with vibration/banner on watch.  I have tried multiple times restarting my Galaxy 20 phone and toggling the Bluetooth off/on to try to get it to work.  Very frustrating.  Any ideas?

 

Moderator Edit: Clarified subject

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‎10-28-2020 18:24

‎10-28-2020 18:24

Hi @JulieLay, welcome to the Community Forums!

 

I appreciate the details that were shared in your post and for trying some troubleshooting steps before posting over here. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

I'll be here if further assistance is needed.

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