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Not receiving notifications on my Versa

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‎06-21-2019 20:18 - last edited on ‎06-23-2019 05:59 by Fitbit Moderator

‎06-21-2019 20:18 - last edited on ‎06-23-2019 05:59 by Fitbit Moderator

I have not been able to receive notifications on my Versa since Wednesday. Specifically text messages, emails or even phone. Any advice? I have tried logging out and back in, still nothing.

 

 

Moderator edit: Format

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‎06-23-2019 06:09

‎06-23-2019 06:09

Welcome to the Forums @CArnett.

 

Thanks for sharing what you have tried and sharing everything you have tried.

 

In this case, I'd like to recommend that you try to follow the steps listed in this help article. The steps in there will help so that the notifications start working correctly.

 

Additionally please also let me know what phone is it that you are using with your Fitbit. That should shed some light of what is going on.

 

I look forward to your reply.

Lanuza | Community Moderator

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