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Not receiving notifications on versa

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‎08-15-2019 10:53

‎08-15-2019 10:53

My phone is Samsung a8 it had a fault so had to be sent for repair everything was wiped off its saying my versa is synced to my phone but I'm not receiving any messages or anything to my versa any ideas 

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‎08-16-2019 21:17

‎08-16-2019 21:17

Hello @Vicky24, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

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‎08-16-2019 21:17

‎08-16-2019 21:17

Hello @Vicky24, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

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‎08-16-2019 23:17

In response to RicardoFitbit

‎08-16-2019 23:17

Hi thanx for the reply but I've managed to sort it and all is good thank you again

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‎08-23-2019 19:45

In response to Vicky24

‎08-23-2019 19:45

You're welcome @Vicky24, thanks for your reply. Sorry for the delay in responding your post.

 

Thank you for letting me know that your notifications concern was resolved, please do not hesitate to contact me back if your require further assistance or need anything else, I'll be around.

 

By the way, I want to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there. 

 

See you around.

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