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Not receiving notifications with Google Pixel 3

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‎12-03-2019 18:27 - last edited on ‎12-04-2019 11:30 by Fitbit Moderator

‎12-03-2019 18:27 - last edited on ‎12-04-2019 11:30 by Fitbit Moderator

Has anyone been able to receive text and phone call notifications on their charge 2 Fitbit from a Google pixel3 phone?

 

Moderator edit: Subject for clarity 

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‎12-04-2019 11:29

‎12-04-2019 11:29

Hello @Shamrock73, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? Are you not receiving any type of notifications? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Charge 2 are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

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