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Not receiving notifications with Huawei P30

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‎09-24-2019 13:02 - last edited on ‎09-25-2019 15:48 by Fitbit Moderator

‎09-24-2019 13:02 - last edited on ‎09-25-2019 15:48 by Fitbit Moderator

When will Fitbit have the P30 as an accepted phone? I'm so tired of not getting my texts, calls on my Fitbit Charge 2. I also can't even sync it most of the time. It's getting frustrating and I will not be upgrading my Fitbit like I planned on... 

 

Moderator edit: Subject for clarity 

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‎09-25-2019 15:48

‎09-25-2019 15:48

Hi @Turtlechase, welcome to the Community Forums!

 

I appreciate the details that were shared in your post, totally understand how frustrating not receiving notifications on your device can be for you. Let me share with your that we are always striving to improve the Fitbit experience with our products and services, therefore, the input that was received from your part is really appreciated for us. Keep in mind that we are always testing different mobile devices to make sure that they work with all the features of our products.

 

For any update regarding the compatibility status of the Huawei P30 I suggest you to periodically check our list of compatible devices here.

 

Let me know if you have any additional questions.

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