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‎12-31-2019 12:24 - last edited on ‎01-01-2020 15:25 by Fitbit Moderator

‎12-31-2019 12:24 - last edited on ‎01-01-2020 15:25 by Fitbit Moderator

Versa 2 is not receiving call and text notifications from my Galaxy S8+..  I followed all the tips and suggestions to fix the issue but none have worked.

 

Moderator edit: Subject for clarity 

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‎01-01-2020 15:24

‎01-01-2020 15:24

Hi @sparechng3, welcome to the Community Forums!

 

I appreciate the details that were shared in your post, thanks for troubleshooting your device prior to posting too. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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