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‎01-20-2020 08:31 - last edited on ‎01-21-2020 11:49 by Fitbit Moderator

‎01-20-2020 08:31 - last edited on ‎01-21-2020 11:49 by Fitbit Moderator

i need  to know  how long is this going to take  i got this watch for Christmas and did and update and  it  stooped  working  i  upset  called  a texted  everyone  for fit bit and there saying the same this over and over and over again 

 

Moderator edit: Subject for clarity 

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‎01-21-2020 11:49

‎01-21-2020 11:49

Hi @Tonyhtx713, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Since you already received assistance from our Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

Let me know if you have any additional questions, I'll be around.

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