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Not receiving phone call notifications with Samsung Galaxy S8+

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‎12-31-2019 02:04 - last edited on ‎01-01-2020 13:57 by Fitbit Moderator

‎12-31-2019 02:04 - last edited on ‎01-01-2020 13:57 by Fitbit Moderator

Ever since i got my versa 2 i have not been getting call notification on my watch and this is the main reason why i got it please i need help

 

Moderator edit: Subject for clarity 

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‎01-01-2020 13:56

‎01-01-2020 13:56

Hello @Feezle, welcome to the Community Forums! It's a pleasure to assist you today.

 

I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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