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Not receiving text messages nor calls

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‎07-23-2019 17:30

‎07-23-2019 17:30

I have already uninstalled and synced my Fitbit, and I am not receiving messages

Best Answer
3 REPLIES 3

‎07-23-2019 17:41

‎07-23-2019 17:41

Which phone do you have, @JaiFit2019 ?  Please check to verify that it is on the list of supported devices. If it’s not, that may explain why you are not receiving notifications. If your phone is supported, let us know and we can troubleshoot farther.

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0 Votes

‎07-23-2019 18:43

In response to SunsetRunner

‎07-23-2019 18:43

Hi
I actually figured it out. Thank you for you're reply.
Best Answer

‎08-10-2019 04:44

In response to JaiFit2019

‎08-10-2019 04:44

I'm one of many with a Samsung A8 running Android 9 that can no longer see calls or messages.  When I do a Bluetooth scan it shows it but then I can't pair so after the scan is done it doesn't show it as a connected device. I can still sync but no notifications from my phone. I also can't download the update, which may be fortunate.

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