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Not receiving text notifications on Versa

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‎09-30-2019 14:59 - last edited on ‎10-01-2019 14:10 by Fitbit Moderator

‎09-30-2019 14:59 - last edited on ‎10-01-2019 14:10 by Fitbit Moderator

I am no longer getting text message notifications on my Versa from my Google Pixel 3 XL. I have tried all the little tricks I have been reading about but nothing has worked. The latest was to uninstall the app completely and reinstall and check all the settings again, but no luck. 

 

Moderator edit: Subject for clarity 

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‎10-01-2019 14:09

‎10-01-2019 14:09

Hello @Blank1, welcome to the Community Forums! 

 

I appreciate te information and details that were shared in your post, thanks for troubleshooting this prior to posting too. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. 

 

Don't hesitate to ask me any additional questions you may have.

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