11-14-2020
08:17
- last edited on
11-16-2020
15:17
by
RicardoFitbit
11-14-2020
08:17
- last edited on
11-16-2020
15:17
by
RicardoFitbit
Just bought a Pixel 4a to replace my broken 3a. My Versa Lite still gets notifications that I have a phone call but will not notify me of emails and SMS messages. help please!
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
11-20-2020 08:27
11-20-2020 08:27
This problem has now been resolved. I am not entirely sure how but rebooting the watch may have helped.
11-16-2020 15:13
11-16-2020 15:13
Hi @hughletheren, welcome to the Community Forums.
Thanks for bringing this to our attention and for the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.
I'll be here if further assistance is needed.
11-16-2020 23:03
11-16-2020 23:03
That is a useless and arrogant reply. None of the Android phones work properly with my Fitbit Sense. I'm sorry it's too late for me to return this $330 piece of junk to Best Buy. It is almost 2021 and your reply about your poorly made watches is to go read info? It should all auto find and auto sync everyrhing. I'm renaming it the Senseless watch.
11-17-2020 02:03
11-17-2020 02:03
Hello Ricardo! I have tried every possible setting, having followed all the links, including the ones in your email, to no avail. I have a Fitbit Versa Lite. I had a Pixel 3a and they worked together perfectly. I could use Fitbit to monitor my bike rides with maps and calories and heart rate - it all worked fine. I got used to getting notifications on my watch about emails and SMS messages and being able to tell my phone to answer a phone call from the watch. My Pixel 3a got damaged. I have replaced it with a new Pixel 4a. Everything works just the same, including bike ride monitoring, GPS and answering phone calls via my watch - all except email and SMS notifications on my watch - they do not appear at all, no matter what I do.
I attach several screenshots of the settings both as seen on my Pixel 4a and on my Fitbit Windows 10 App. I am convinced the Phone app does not yet work properly on the Pixel 4a. Please confirm that FitBit are working on an update to the phone app to solve this issue!Windows 10 Fitbit App Settings
Pixel 4a Notifications Settings for FitBit App
Pixel 4a Notifications Settings for FitBit Apprm that Fitbit are working on solving this issue and that an update foprthwe phone App will be available soon!
Pixel 4a Notifications Settings for FitBit App
11-19-2020 13:29
11-19-2020 13:29
Ricardo, please follow up my reply to your comment!
11-20-2020 08:27
11-20-2020 08:27
This problem has now been resolved. I am not entirely sure how but rebooting the watch may have helped.
11-20-2020 10:01
11-20-2020 10:01