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Not receiving text notifications with Samsung S10

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‎03-11-2020 20:33 - last edited on ‎03-12-2020 14:09 by Fitbit Moderator

‎03-11-2020 20:33 - last edited on ‎03-12-2020 14:09 by Fitbit Moderator

How do I get my charge 2 to receive texts, emails, etc. on my Samsung s10? I just upgraded from IPhone 7plus, which I had no issues with, and now it won't work. 

 

Moderator edit: Subject for clarity 

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‎03-12-2020 14:08 - last edited on ‎09-13-2025 14:31 by Fitbit Moderator

‎03-12-2020 14:08 - last edited on ‎09-13-2025 14:31 by Fitbit Moderator

Hi @Katstan, welcome to the Community Forums!

Thanks for bringing this to my attention and the details that were shared with me. Since you recently changed your phone, I suggest you to check the information that's specified on our help article: How do I get notifications from my phone on my Fitbit device? to check if all the settings are correctly configured and to try some troubleshooting steps.

Keep me posted and let me know if you have any additional questions. 

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