Not receiving text notifications

[Hammer33]

My versa all of a sudden quit getting text messages 

Moderator edit: Subject for clarity 

[GrrrinNevada]

Some folks have uninstalled and then reinstalled and it worked for them, but not for me.


Sent from my Verizon, Samsung Galaxy smartphone

[Ecabec]

Did you do a factory reset on your device?

[XPagent]

Fitbits response

Hi again, Thanks for the email. We have found your case  and confirmed that our team is aware of this issue. Please know that we do not have a specific timeline on when a resolution will be at hand regarding this matter. We can assure you that our team is doing their best in investigating and reviewing all the data we've acquired in relation to this issue and we'll post an update once a fix has been formulated. We greatly appreciate your patience and understanding.

[Trose24]

Yes

[Trose24]

Tried it too, did not work.