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‎01-31-2020 09:31 - last edited on ‎02-03-2020 15:46 by Fitbit Moderator

‎01-31-2020 09:31 - last edited on ‎02-03-2020 15:46 by Fitbit Moderator

I do get notifications on things that I have on my calendar, but I used to get texts coming through, or at least I thought I did. I have a Samsung Galaxy 10+ now. Did I miss setting up something to see a message? I would send out a text, then a response would come through. Also I would get notifications from my medical facility reminding me of appts.

Thanks

 

Moderator edit: Subject for clarity 

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‎02-03-2020 15:45 - edited ‎02-03-2020 15:46

‎02-03-2020 15:45 - edited ‎02-03-2020 15:46

Hi @KarenS0425, it's nice to see you again participating here in the Community Forums. Sorry for the delayed reply.

 

Thanks for bringing this to my attention and the details that were shared in your post, I totally understand how important this feature is for you. To better assist you with this, can you please let me know if your Samsung Galaxy S10+ is running Android 9 or Android 10? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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‎02-03-2020 16:26

In response to RicardoFitbit

‎02-03-2020 16:26

I saw a post from 2019, It's running Android 10, so I know there is an issue.

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