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Not receiving texts or notifications on fitbit..was there an update?

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‎09-25-2019 10:44

‎09-25-2019 10:44

I was receiving everything fine until this morning and now don't receive any texts or notifications on my fitbit. When I went into my app and tried to sync my phone and fitbit it said no device found. I've gone through my settings, rebooted my fitbit and everything else I can think of and am stumped....

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3 REPLIES 3

‎09-25-2019 11:34

‎09-25-2019 11:34

Hi @ltlwinnie78  latest app is version 3.6.1, depending on which version of Android you're running. Does it still say no device found? I have that happen on occasion, but I find it goes away when I start to sync manually.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-25-2019 12:21

In response to Odyssey13

‎09-25-2019 12:21

Thanks, Odyssey13. It looks like that is the version I have running and
still the response device not found. How do you sync manually?
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‎09-25-2019 12:25

In response to ltlwinnie78

‎09-25-2019 12:25

I go to the app and pull down where the percentage of battery shows and it starts to sync. Sometimes I get the no device found, but make sure bluetooth is on. Also, sometimes doing a restart of the phone helps, too.

Stepping in the U.S.A. since September 2013. Android 14

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