Not syncing

[540Lady]

Anybody else experiencing syncing problems???

[TXElle]

I keep getting sync errors even though I've updated the app, forced it to stop, uninstalled and reinstalled, etc. I'm still getting the error.

[540Lady]

It's Crazy

[Koalajane]

My flex 2 has suddenly stopped synching 

[Dipp34]

My Charge HR2 hasn't synced since 3:05 am Sat. morning.

[540Lady]

Go to your advance settings make sure everything is on & connected to your Wi-Fi then it should sync!

[540Lady]

Go to your advance settings make sure everything is on and connected to

Wi-Fi! 

[Dipp34]

Everything is on, I have had no problem with it syncing till today.

[540Lady]

Send support an email too unless you can live chat with support

[540Lady]

Charge your device & tap it! Just depends on your device! Go to your troubleshooting for your device

[Toipi]

Haven't been able to synq since last Monday 7/10/17?????

Samsung Note 4, all settings are correct.

[jimmya33]

I hadn't synced since 27th June, now it won't (Charge HR) all settings are correct. Tried via PC , same story.

[MissKD]

Nope. Not syncing. Turned on and off the all-day sync, and the location and the always enabled button. Nothing works,.

[Koalajane]

Mine started working again by restarting my mobile phone

Sent from my iPad

[SusiM]

My Flex 2 hasn't synced since Thursday 13th July 2017. Tried reinstalling apps, checked settings and even changing app to another phone, usually use Sony Xperia. Nothing is working. Alertsstill active on the fitbit,  but nothing is syncing to app

[Dipp34]

I finally got mine to sync. Put it in the charger, hold the button until you see the Fitbit symbol then see if your Bluetooth device recognizes it. That's what I did and it worked.

[SusiM]

Fixed it. Thank you

[Toipi]

My Bluetooth is turned on but my Samsung Note doesn't find it.

[skarwoj]

@SusiM what did you do? How long did you held the button pressed? Because surely you couldn't see any Fitbit sign on Flex 2

[SusiM]

Hi, I turned on the app, put the fitbit in the charger and held it for a few minutes. For some reason, it is not showing as a connected Bluetooth device on the list, which I suppose is the Fitbit message I was to look for, however it is now syncing with the app.